CONTACT US
Have a question?
Reach out to us via the contact directory below. For shopping-related queries, our customer service team will assist you.
For non-shopping related queries from members of the media, suppliers, and individuals, please contact the relevant teams. You can also follow news about our company, career opportunities, and our brands across our social media channels.
What can we help you with?
Customer enquiries
Visit FairPrice Help Center for general enquiries.
For further assistance please use the webform, Live Chat platform from 9am to 10pm or call our hotline at 6380 5858 from 8.30am to 6pm daily.
For Kopitiam enquiries, please submit a webform.
Supplier enquiries
If you wish to partner with us as a supplier, please use the webform and select “General Store Feedback” to submit the following information:
- Company profile
- Product specification
- List of product
- Pictures (if any)
Media enquiries
Are you covering news related to FairPrice Group and our businesses? Get access to information through our newsroom.
You can also get in touch with the team for additional queries.
Store visit or filming request
To request a store visit or film at one of our locations, please complete our online form.
CSR and volunteering enquiries
FairPrice Foundation sponsorship enquiries
For sponsorship requests, please submit via our Online Request Form. To learn more about sponsorship eligibility and application, visit our website.
Neighbourhood Food Share Initiative enquiries
Have questions about the Neighbourhood Food Share Initiative? Find answers and information on our website.
Privacy and Security
At FairPrice Group, we are transparent about how we collect, use, share, and protect your information. Learn about how we keep your data safe via our privacy guidelines and acceptable use policy pages.
When reporting issues of misconduct, our Whistleblower programme provides anonymity throughout the exchange.
For other Data Protection enquiries, please email [email protected]